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Workplace Culture and P1’s Welcome Team

Workplace Culture and P1’s Welcome Team

Workplace culture is not just a trendy fad perfected by stylized offices and community involvement projects. It is a true force for good in combating employee attrition and job dissatisfaction. It is also a game changer in recruiting the best talent during a time when potential employees can afford to be choosy.

Potential employees now have more employment options that may not have been available to them in the past several years. Employers must stand out among their competition to attract the best talent for their open positions. The true value of employment branding is not only in the starting wages, benefits packages and schedules. It also includes the feel-good stuff that only culture can provide, like a fun work environment, positive coworkers and work-life balance.

At Protection 1’s Wichita Call Center, the P1 Welcome Team is the ambassadors of our workplace culture for potential and new employees. The 27 team members from various departments work recruiting events for potential employees during each quarter. They provide Center tours, answer questions about the work environment and the job responsibilities and embody P1’s positive attitude. Potential employees get to know us as an employer through real people, not propaganda.

The P1 Welcome Team also hosts social events for new employees during the training period. These events range from a bagel breakfast on the first day of training to an ice cream social to a scavenger hunt. They are specifically designed to make our new hires feel welcome, relaxed and special. New hires are encouraged to join the team as soon as they have completed training, if they are interested. We want to provide them with an opportunity to be a part of something right out of the gate when most other opportunities require a specific tenure.

Our workplace culture is fun, positive and family-oriented. We are in the business of protecting lives and property, and we take that business very seriously. But, we are also in the business of keeping our employees and making certain that they are satisfied.

Are you interested in creating a welcome team for your company? It is pretty easy, and it can be tailored to practically any industry. Here are a few things to keep in mind.

  • Your people are your greatest asset. Treat them that way.
  • Events should be welcoming, relaxing and special.
  • Actions speak louder than works. Welcome Team members should be good role models.

“When people go to work, they shouldn’t have to leave their hearts at home.” – Betty Bender

About Crystal Hong

Crystal is the Employee Development Coordinator at Protection 1 and has been in the security industry for 3 years. Crystal manages recruiting, employee engagement and the Wichita 1Voice newsletter for the Wichita Call Center. She keeps up-to-date with the ebb and flow of human capital trends and has experience in customer service and call center supervision.

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