You are here: Home / Customer Quotes / Protection 1 Reviews – Online Feedback
Protection 1 Reviews – Online Feedback

Protection 1 Reviews – Online Feedback

When Protection 1 customers want to talk with us a real, live person answers the phone. We have no automated attendant system to navigate. Most of the time when our customers need us, they need us “right now.” That’s why we offer same-day service at all of our locations. Using our exclusive Tech Tracker service you can even track the technician’s arrival time with your mobile phone or computer!

We operate five UL Listed monitoring centers with triple redundancy systems and a Disaster Recovery Center. Protection 1 is the nation’s largest full service security company with over 1 million customers. We have an industry-leading 95.6% customer satisfaction rating along with an A+ rating from the Better Business Bureau.

Our management team is a group of well-respected industry veterans who use their combined experience of over 200 years to nurture a unique employee culture that places a high emphasis on keeping our customers happy. Our employees know they make a difference every day. You will always receive their best. While we deliver innovation to make life better, we never lose sight of the fact that we are in the life safety business. We take our commitments seriously.

Here are a few Protection One reviews that show how seriously we take our commitments and our customer’s experience.

Protection One has been our security monitoring service for many years. I have been extremely pleased with their customer service.
Any time I have a false alarm, they call within a minute.
It is very easy to get to customer service if I am calling to request my system on standby also. Highly recommend their services.

Becky D. – Online Feedback

Protection One is always professional, easy to work with, and prompt.
My system worked great and I don’t have one negative thing to say about them. I’ve been spoiled by having the best.
So many companies seem to want me to jump through hoops but they didn’t and their staff was always friendly and never grumpy like others I have been dealing with.

Cas R. – Online Feedback

Protection One is a wonderful business, they offer reliable services for your home or business in security.
Protection One is friendly and has competitive pricing, they have a product for everyone and their technicians are knowledgeable and very helpful.

L.J.- Online Feedback

 

We focus relentlessly on the customer experience—delivering what the customer wants, when they want it—keeping our promises and compensating our employees based on customer satisfaction.

Please give us a call at 877-PRO-1911 if you have any questions or require the assistance of one of our customer service representatives.

When deciding between home security companies, who you choose matters. Protection 1 is the nation’s second-largest security provider, protecting residential, business, national account and integrated system customers at millions of locations.
Happy Long Time Customer
Date Published: 06/12/2008
Protection One has been our security monitoring service for many years. I have been extremely pleased with their customer service. Any time I have a false alarm, they call within a minute. It is very easy to get to customer service if I am calling to request my system on standby also. Highly recommend their services.
5 / 5 stars
Protection 1’s home security systems are designed to protect your family and your household. With 24 hour security monitoring, we make sure that you feel safe around the clock.
Protection One is always professional and easy to work with!
Date Published: 06/27/2011
They were always professional, easy to work with, and prompt. My system worked great and I don't have one negative thing to say about them. I've been spoiled by having the best. So many companies seem to want me to jump through hoops but they didn't and their staff was always friendly and never grumpy like others I have been dealing with.
5 / 5 stars
Protection 1 is the second largest national security company and has an A+ Better Business Bureau rating. We have a 95.6% customer satisfaction score with over one million customers. We take care of you with same-day service and NO automated telephone systems—when customers call—a real person answers!
I love it!
Date Published: 07/12/2005
Protection One is a wonderful business, they offer reliable services for your home or business in security. They can be trusted and offer the latest in products. Protection One is friendly and have competitive pricing, they have a product for everyone and their technicians are knowledgeable and very helpful.
5 / 5 stars

About Stacie Dauffenbach

Stacie is a Marketing Manager at Protection 1 and has been in the security industry for 12 years. She manages Protection 1's Blog, Social Media and Internal Marketing Communications. Stacie keeps up-to-date with constantly evolving technologies and has experience in all aspects of the security industry.

Leave a Reply

Scroll To Top